Frequently Asked Questions

What is Beanstalk?

Beanstalk is a leading online learning platform uniquely designed for kids ages 3-6, featuring a range of live interactive and on demand classes in STEM, music, movement, art, imagination play, and more.

Our goal is to inspire and delight kids during this crucial and exciting stage of their development with safe and engaging learning experiences built on live interaction with teachers and other children. As a trusted resource for parents, we exist to serve busy families who don’t want to compromise quality.

How does it work?

We know that there is no one-size fits all solution for all families. Which is why we created two easy ways to make Beanstalk work for you! 

Can I subscribe to the Beanstalk Channel and do the pay per class option at the same time?

Absolutely! Infact, many of our families appreciate the convenience of having the morning planned out for them but want to round out the afternoon with specific interest-based classes. It’s the best of both worlds!

Where can I find the schedule of classes?

The Beanstalk channel streams daily, Monday through Friday from 11:00am - 1:00pm EST. View our schedule of pay per class options here.

How do I join a live class?

Join live classes by logging in to www.beanstalk.co. Go to "Our Classes" then "Live Classes" and select the class you’d like. You can also join a la carte classes purchased by clicking on the link included in your payment confirmation email.

How much does it cost?

Beanstalk Channel access is available with one simple subscription, starting as low as $10/month. Pricing for our pay per class options vary. Review pricing details here.

Do you have a free trial?

Yes! Sign up today for our FREE 7-day Beanstalk Channel trial. All other classes follow a Pay per Class pricing structure so feel free to buy as many or as little as you like.

What happens if I miss a class and want to watch it?

Our most popular Beanstalk Channel classes will be made available on demand shortly after the class streams live.

Do I need to have Zoom to use Beanstalk?

Yes, you will need to have Zoom installed to join all live classes.

Is Beanstalk a substitute for school?

Beanstalk offers many benefits that preschool, pre-K, and kindergarten programs provide however we don’t currently follow a formal curriculum. 

Are your teachers licensed educators?

While many of our teachers have a background in education, all are experienced early education practitioners who meet our rigorous standards.

How do I unmute to talk?

During each class, teachers will call on children to participate, share, and ask questions. They may raise their hand to interact directly with the teacher and will be prompted to unmute their microphone.

What if I can’t afford to subscribe right now?

We want as many families as possible to experience the magic of Beanstalk, regardless of the size of budget, which is why we created our Magic Beans program.

Why is my class cancelled?

Sometimes à la carte classes will be cancelled if there are too few participants enrolled, for example. If a class is cancelled, you will be notified via email 4 hours before the start time of the class and will receive a full refund within 3 business days. If a gift card is used to purchase the class, funds will be reapplied to your gift card balance immediately.

Why Beanstalk?

The people behind Beanstalk are passionate, forward-thinking, family-first experts in tech, education, entertainment, and children’s media. We are professionals, pioneers, and parents who believe that nurturing today’s youngest minds will bring tomorrow’s brightest future. We do this by transforming technology experiences into rich learning ground while creating deeper human connections. Our classes encourage children to be curious, creative, confident, and kind. We’re proudly backed by a group of investors who feel the same.

Other questions? Contact customer service.